My Archer Heights Debit Card and/or VISA Credit Card is expiring soon, when can I expect to receive a new card?
Your Archer Heights Debit Card or VISA Credit Card expires at the end of the month that is stated on your card. Cards will be mailed at the beginning of the expiration month and you should receive them approximately the 3rd week or sooner of the expiration month.
I’m trying to take money out of an ATM, but the card is tells me there is not sufficient funds. Why?
You may be exceeding the daily withdrawal limits that are set on your Archer Heights Debit Card? Please contact the Credit Union at (773) 229-1500 to assist with your withdrawal.
I’m trying to make a purchase but my Archer Heights Debit Card is being declined, why?
You may have exceeded the daily purchase limits that are set on your Archer Heights Debit Card, or our card processor may be blocking the purchase for various reasons, including possible fraud. Please contact the Credit Union at (773) 229-1500 to assist with your debit card purchase.
I need to send/receive a wire transfer. How can I receive that information?
For sending a wire transfer from your Archer Heights account, we will need to verify the receiving financial institutions information as well as the beneficiary of the funds. Typically, the other financial institution or beneficiary will be able to provide instructions in paper or digital form.